Courses

Hospitality Skills Passport Connects Employers with Job-Ready Candidates

Chef working in a kitchen

Hospitality businesses across the Liverpool City Region are being invited to take part in a new fully funded recruitment and training initiative designed to help employers fill vacancies with job-ready candidates.

Delivered through Wirral Works at Wirral Met College in partnership with UKHospitality and Jobcentre Plus, the Hospitality Skills Passport SWAP connects local employers with people who are ready to begin a career in hospitality.

The programme has been developed to support businesses facing recruitment challenges, seasonal demand and ongoing staffing needs across roles in hospitality, catering and customer service.

What is the Hospitality Skills Passport?

The Hospitality Skills Passport is a fully funded pre-employment programme that prepares learners for real hospitality jobs through sector-specific training, workplace preparation and employer engagement.

Over the course of the programme, learners develop practical hospitality skills, customer service knowledge and workplace behaviours while gaining recognised qualifications and certifications.

Learners who complete the programme achieve:

  • Hospitality Skills Passport
  • OCN Level 1 Award in Skills for Professions in Catering, Hospitality and Tourism
  • City & Guilds Level 2 Award in Food Safety
  • Allergen Awareness training
  • A digital badge endorsed by OCN London that can be shared with employers

The programme is designed to give employers confidence that candidates have completed relevant, industry-focused training and are prepared for the workplace.

Supporting Hospitality Recruitment

The Hospitality Skills Passport SWAP is built around real vacancies and direct routes into employment.

Local hospitality businesses are encouraged to get involved by sharing current or upcoming vacancies, recruitment needs or seasonal staffing requirements. Employers can also help shape the programme by highlighting the skills and behaviours they value most in new recruits.

Businesses taking part can benefit from:

  • Access to pre-screened, job-ready candidates
  • Fully funded training and employability support
  • Reduced recruitment and onboarding pressures
  • Support from Wirral Works and Jobcentre Plus
  • Opportunities to meet learners through interviews, recruitment events or workplace visits

As part of the SWAP model, employers are asked to offer interviews to suitable learners who successfully complete the programme.

Get in touch to find out how we can support your recruitment

Hospitality employers interested in supporting the programme or recruiting through the Hospitality Skills Passport SWAP are encouraged to get in touch.

To find out more or share your vacancies, email:

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Hi, I’m Ailz. What I love most about education is the opportunity to make a genuine difference to people’s lives, help them recognise their own potential, and open doors to new careers and pathways. I began my career teaching English in Further Education, before becoming a mentor for trainee teachers through their placement years. I really enjoyed mentoring and coaching trainees, helping them develop their practice and discover their own strengths as teachers. This led me into teacher education, where I now work as a Programme Lead, supporting the next generation of teachers in the Further Education and Skills sector.

I care deeply about social mobility, the importance of positive relationships, and helping students feel confident and engaged in their learning. I’m a nurturing and approachable teacher educator, and I’m committed to ensuring that every trainee I work with feels encouraged, valued, and supported as they develop their practice.

I’m Sasha. What I enjoy most about working in education is helping people build confidence and realise their full potential. I spent 13 years working as a teaching assistant and Learning Support Assistant before moving into teaching Health and Social Care and Access courses with learners aged 16 and over. These experiences shaped my belief in the importance of positive relationships and adapting teaching to meet individual needs.

Mentoring trainee teachers and coaching colleagues sparked my interest in teacher education, which I moved into in 2024. I enjoy helping trainees connect theory with classroom practice, try out new approaches and find their own confidence as teachers. I aim to create a supportive space where they can ask questions, reflect honestly and feel comfortable seeking advice.

I have a degree in Psychology, a master’s in Mental Health, a PGCE, the National Professional Qualification in Leading Teacher Development and a Postgraduate Certificate in Coaching and Mentoring in Education. These studies continue to inform my interests in inclusive teaching, wellbeing, and supporting others to develop their practice.