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Parents and Carers

Choosing the right college and course is an important decision, and we understand that as a parent or carer you want the best for your young person. At Wirral Met College, we provide a safe, supportive, and inspiring learning environment where young people can develop the skills, confidence, and experience they need to succeed.

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Access Parent Portal


Stay Connected and Informed

We value the partnership we have with parents, carers, and guardians. Through our dedicated Parents Portal, regular updates, and key events, you’ll always be kept informed about college life, important dates, and your young person's progress.

If you ever have questions or concerns, our friendly team is ready to help. Whether by phone or email, we encourage you to get in touch so we can support you and your child together.

Contact Us

What is a Study Programme?

All learners aged 16–19 (or up to 24 with an Education, Health and Care Plan), will follow a Study Programme - a tailor-made package of learning designed to set learners up for their next step. This includes:

  • Timetabled English & Maths lessons – leading to compulsory GCSE re-sits for learners who haven’t achieved a grade 4.
  • Work experience placement
  • A dedicated Pastoral Coach– who delivers weekly Personal Development sessions
  • A wide range of enrichment opportunities – including trips, guest speakers and an active Students’ Union

Find Out More

17. English Maths

The Importance of English & Maths

English and maths are essential skills for success. Many jobs and further study courses require students to have a Grade 4 or above, so achieving these qualifications is a key part of our Study Programmes. For students who haven’t yet reached this level, English and maths are built into their timetable, and resit opportunities are provided at college. We rely on parents and carers to support students by encouraging attendance at these sessions and exams, helping them develop the skills they need to progress in education and their future careers.

Find Out More

Mental Health and Wellbeing

Mental Health & Wellbeing Support

Many young people face mental health challenges that can create barriers to learning. We aim to reduce these barriers by providing tailored support to help students succeed academically and personally.

Students have access to Mental Health Officers, counsellors, and a dedicated Pastoral Coach who can provide guidance and signpost them to the right services. Our support helps students build resilience, manage stress, and thrive both academically and personally.

Find Out More

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Additional Learning Support

We are committed to providing an inclusive and supportive environment where every learner can thrive. If your child has additional learning needs, they will receive a confidential assessment from a specialist tutor to accurately determine the specific support required.

We offer a wide range of tailored support, which can include assistance directly in class, help with developing essential study skills, and specific arrangements for exams. We regularly review and adapt these additional support plans to ensure they consistently meet your young person's changing needs throughout their time with us. Our goal is to empower all learners to achieve their full potential with confidence.

Find Out More

Pastoral Support

Personal Development

Our comprehensive Personal Development Programme is designed to build the essential life skills, confidence, and resilience your young person needs to thrive. Every student is supported by a dedicated Pastoral Mentor, who serves as their key point of contact for tailored guidance throughout the year. This coaching is delivered through engaging weekly tutorial sessions that cover topics crucial for both their personal and professional wellbeing, including mental health awareness, financial literacy, and career readiness. Furthermore, we strongly encourage participation in our diverse enrichment activities, which are a great way for them to develop new interests, build a strong peer network, and gain valuable experience outside of the classroom.

Find Out More

What our Parents and Carers say...

"After two years at Wirral Met College, my son has grown enormously. He is far more confident, better able to manage relationships with peers, navigate disagreements, and cope with academic demands in a positive way."

"Wirral Met reignited my son's enthusiasm for learning, something he had completely lost during his previous educational experiences."

"Staff have not only helped my son achieve academically, but they have also helped him develop the confidence, resilience, and independence he will need for the future."

Wirral Met Connect

Whether you’re a student, alumni, parent, employer or just part of the local community – we'd really value your input in our family & community forum. 

As part of the forum we’ll invite you take part in surveys, tell you about opportunities to get involved with the college, courses, opportunities for employers, and much more. 

This is an opportunity to keep up with whats happening at wirral met and get involved. 

Find out more and get involved. 

Wirral Met Connect – Fill out form

  • Local support

    For immediate mental health crises support call NHS 111 option 2 or go to your nearest A&E department. If yourself or someone else is in immediate danger call 999

    BeU Wirral – offers free therapeutic services for children and young people aged 5 – 18 (up to 25 for those with SEND) Includes guidance for parents and carers. They can be contacted direct and do not require a GP referral. www.beuwirral.co.uk
    Branch –
    Branch is an online mental wellbeing hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. You can self-refer online. Their website has support guides for parents. Home | Branch Wirral

    Campeneros – is a crisis café for age 18+ at 2A Price street, Hamilton Square, CH41 6JN open 10am to 10pm 365 days to help access support and advice 0151 488 8135 

    EveryTurn – talking therapies , employment advisors, drop in sessions, you can refer direct through the website www.everyturn.org

    The lighthouse Centre - is a safe, warm, and friendly space for women and children who have or are experiencing domestic abuse. They provide a range of services to support you. No appointment is necessary to drop into the Centre and all our services are free. 0151 644 4839  Our Services | Lighthouse Centre Wirral

    Martin Gallier Project – support in preventing suicide in young people 16 + and one to one support for parents and carers.  Self-referral via the website The Martin Gallier Project

    The Paul Lavelle Foundation - Our male domestic abuse service is focused on recovery and is designed to provide a person-centred blend of Therapeutic, Advocacy, Advice and Link-Worker/Signposting support activities. Support line 0151 651 3777  Home - Paul Lavelle Foundation

    RASA - Counselling and therapeutic support for survivors of sexual violence, including children, young people (ages 10–17), and adults. 0151 558 1801  RASA Merseyside | Here For Anyone Who Has Been Sexually Abused or Raped

    Response – is a confidential service for young people aged 13 to 19 years old. We offer a wide range of support in relation to Young People who are struggling with substances, alcohol, or their mental health.  0151 666 4123  Response — zillowirral

    Sahir LGBT+ Community – Offers practical advice, emotional support, community connection. They provide a welcoming, non-judgemental space where you can talk openly, feel heard, and access support without fear of stigma or discrimination. 0151 673 1972.   https://www.sahir.org.uk/services/lgbtq-health-wellbeing/lgbtq-support/

    Wirral Mind – Counselling and mental health support. For anyone struggling with their mental health 0151 512 2200 or www.wirralmind.org.uk

    Mentoo - Men Too is a charity offering free support for men for a wide range of issues regarding men’s mental health and wellbeing. We are a community-based service provider that supports Men with complex needs who may be isolated, victimised, discriminated against, have low self-esteem, and lack hope. Phone  07415 094194   mentoomerseyside.org

    Tomorrows women - a charity for women, run by women, offering support with a range of issues including domestic abuse, mental health, substance misuse, wellbeing & confidence, and social isolation. St Laurence’s Old School Site, Beckwith St East, Birkenhead, CH41 3JE, 0151 647 7907 www.tomorrowswomen.org.uk

    Wirral Ways - Wirral Ways in Birkenhead offers free, confidential support for adults, young adults, families, and carers affected by drugs, alcohol or gambling.

    Locations and Contact

    • Birkenhead Hub (Market Street): 84 Market Street, Birkenhead, CH41 6HB
      • Phone: 0151 556 1335
      • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
      • Opening Hours: Monday 9:00–17:00, Tuesday 9:00–20:00, Wednesday–Friday 9:00–17:00 
    • Nightingales Hub & Recovery Café: 88–90 Argyle Street, Birkenhead, CH41 6AG

  • Useful Links and Support

    For immediate mental health crises support call NHS 111 option 2 or go to your nearest A&E department. If yourself or someone else is in immediate danger call 999

    Anxiety UK – Advice and support for people living with anxiety. 03444 775 774 anxietyuk.org.uk  

    b-eat – Supporting people affected by eating disorders. Providing step-by-step programmes. Adult helpline: 0808 801 0677 Youthline: 0808 801 0711  b-eat.co.uk  

    Carers UK – Independent information and support for carers. 0808 808 7777 carersuk.org  

    CALM – if you are struggling, feeling low or finding it hard to cope call 0800 58 58 58 5pm to midnight. www.thecalmzone.net

    Child Bereavement Uk  – provide bereavement support for children and young people.  Helpline 0800 02 888 40 Winston's Wish - Bereavement Support for Children

    FRANK – Confidential drugs advice and information. 0300 123 6600 talktofrank.com

    Kooth: Online mental healthcare service which aims to provide mental health service to individuals under the age of 21.  www.kooth.com 

    No Panic –  Provides a helpline, step-by-step programmes, and support for people with anxiety disorders. Helpline 0300 772 9844  (10am–10pm) nopanic.org.uk  

    Papyrus – Provides information and support for anyone under 35 who is struggling with suicidal feelings, or anyone concerned about a young person who might be struggling. 0300 102 2470  Text HOPE to 88247 papyrus-uk.org  

    Samaritans – Emotional support for anyone feeling down, experiencing distress or struggling to cope. 24-hour helpline: Freephone: 116 123 samaritans.org  

    Sane – Offers emotional support and information to anyone affected by mental health problems. SANEline: 0300 304 7000 (4 pm–10 pm)  www.sane.org.uk

    Shout – 24/7 support for people in crisis, offers peer support through chat on their website. Text SHOUT to 85258  Shout: The UK's free, confidential, 24/7 mental health text service | Shout 85258

    Student Minds – Mental health support for students. studentminds.org.uk  

    Time to Change – National campaign to end stigma and discrimination against people with mental health problems . Run by Mind and Rethink Mental Illness. 020 8215 2356 time-to-change.org.uk  

    Young Minds – Local Mind provides services such as talking therapies, peer support, and advocacy. Information and advice for young people, parents and carers. youngminds.org  

    Young Carers – for young carers under 18 who are looking after a friend or family member through illness, disability, mental health or addiction who cannot cope without their support.  Phone 0808 80 23456 carersuk.org

    TalkCampus – an app provided by the college for confidential peer support which students can access by logging in with their college email. 24/7 365 days www.talkcampus.com

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