This qualification is designed for individuals looking to develop the practical knowledge and skills needed for roles within the digital support sector.
By completing the required units, learners gain a solid understanding of digital systems, troubleshooting, and user support. The course also helps build wider sector awareness, preparing learners for a range of digital support roles or further specialist training.
-
Course Details
Learners will gain the relevant knowledge and skills by successfully completing the units required.
For learners wishing to develop sector awareness, it will provide them with the skills and knowledge required to gain employment in digital support roles.
-
Entry Guidelines
You must be 19 or over on or before 31st August to study on this course.
Applicants may be considered on their individual skills and experience.
You do not need formal qualifications for this course. However, you must be able to read and write clearly, interpret tasks, be willing to work independently, produce answers in a legible and understandable form and organise information clearly and coherently.
Satisfactory interview and demonstrate your interest in this career pathway.
If English is not your first language, you may need an assessment before enrolling on this course. To discuss further, please contact the ESOL department on 0151 551 7144.
-
Assessment Methods
This qualification consists of 6 mandatory units.
Internally assessed and externally quality assured portfolio of evidence.
