Business Admin Apprentice

• Provide general administrative support across the centre
• Answer telephone enquiries and respond to messages in a professional manner
• Book women onto courses and maintain accurate records
• Ensure evaluation forms are completed and collected at the end of courses
• Manage room bookings and keep the room booking spreadsheet up to date
• Upload referrals and evaluation forms onto relevant systems
• Keep essential paperwork stocked and organised, including:
• o    Referral forms
• o    Safety plans
• o    Counselling contracts
• o    Change of detail slips
• o    Counselling request slips
• o    Evaluation forms and course registers
• Set up rooms in preparation for the following day’s activities
• Communicate with and provide support to both the Communications Lead and the Operations Administrator
• Attend events to promote Tomorrow’s Women and share information about services
• Take photographs of activities within the centre for promotional use
• Support the Marketing and Communications Lead with the creation of social media content, including ideas, photos and videos
• Assist with the planning and delivery of internal events
• Liaise with course providers to help deliver a full and active monthly timetable

Level 3 Business Administrator Apprenticeship Standard including:

• Knowledge, Skills and Behaviours
• End-Point Assessment

• Possibility of a full-time position upon successful completion of the apprenticeship.

Candidates must be over the age of 18 due to the company dealing with probation services.

To ensure the safety, wellbeing and privacy needs of service users, this role is open to female applicants only (genuine occupational requirement, Equality Act 2010, Schedule 9).