This is an exciting opportunity to join a GP practice as a Business Administration Apprentice, gaining practical workplace experience while working towards a nationally recognised qualification.
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Role Description
- Act as a first point of contact for patients and visitors
- Communicate professionally with a wide range of people, both in person and by telephone
- Provide information about services and direct enquiries appropriately
- Develop confidence in handling sensitive conversations with professionalism and discretion
- Carry out general administrative tasks such as data entry, filing, scanning, and document management
- Maintain accurate records in line with confidentiality and data protection requirements
- Support the management and clinical teams with routine administrative duties
- Use IT systems effectively to support business operations
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Training & Qualifications
Level 3 Business Administrator Apprenticeship Standard including:
- Knowledge, Skills and Behaviours
- End-Point Assessment
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Career Progression
- Possibility of a full-time position upon successful completion of the apprenticeship
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Person Specification
Communication skills, Attention to detail, Customer care skills, Administrative skills -
Entry Requirements
GCSE English (Grade 4) Desired
GCSE Maths (Grade 4) Desired