We are looking for an enthusiastic and confident individual with good personal and communication skills, the ability to show initiative and to be successful in a hard-working environment. This full-time role is a fantastic opportunity for anyone wanting to join an exciting, growing business with plenty of scope for future progression.
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Role Description
- Assist with answering calls and distributing to the relevant person
- Managing Office Stock
- Filling
- Shredding
- Emailing customers to ensure they've received their invoices
- Calling/emailing potential customers to ensure they've received their quote
- Chase suppliers for quotes to be returned
- PPE - managing stock, completing delivery notes, sending through FedEx
- Chasing all POD's and Delivery Notes - ensuring they are in the handover documents folder
- Downloading all paperwork from Iauditor (chasing where necessary) and saving in the handover folder
along with images - Uploading drawings, rams, and works reports onto portals
- Set engineers up on customer portals for inductions
- Populating system technical files with completed documents at the end of a job
- Hire/off-hire of equipment
- Raising ad hoc orders, skips, screwfix, etc
- Chase late deliveries - raise supplier issues
- Assist with P&L queries - i.e., locating missing ropes, etc., sourcing evidence
- Making changes in Simpro if schedule changes
- Keeping on top of the non-conformance register
- Customer satisfaction reports
- H&S minutes for monthly meeting
- Supplier/customer evaluation spreadsheet
- Document control
- Keep the staff training spreadsheet up to date
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Training & Qualifications
Level 3 Business Administrator Apprenticeship Standard including:
- Knowledge, Skills and Behaviours
- End-Point Assessment
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Career Progression
- Possibility of a full-time position upon successful completion of the apprenticeship
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Person Specification
Communication skills, Attention to detail, Customer care skills, Administrative skills -
Entry Requirements
GCSE English (Grade 4) Desired
GCSE Maths (Grade 4) Desired