Closing date: 15th June 2025
Employer:
Miriam Primary Care Group
31 Laird Street
Birkenhead
Wirral
Merseyside
CH41 8DB
Vacancy Description:
Miriam Primary Care Group are looking to recruit a hard working Medical Receptionist who will work towards an Apprenticeship for Customer Service Practitioner L2 within their well established, experienced and friendly practices in Birkenhead and Wallasey.
What will the apprentice be doing?
- Filing and photocopying
- General housekeeping duties such as maintaining notice boards, making refreshments and opening mail
- Answering the telephone
- Once trained on the practice computer system, will be required to make appointments, data input and scanning
- Working with a variety of customers/patients in person and by telephone
- Dealing with customers'/patients' enquiries and issues in a professional manner
- Dealing with customers/patients with particular needs
Desired Skills and Personal Qualities:
- Organisation skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
Training to be provided:
Level 2 Customer Service Practitioner Apprenticeship Standard, including:
- Knowledge, Skills & Behaviours
- End-Point Assessment
Weekly hours: 37 hours a week,Monday to Sunday, 8:00am to 8:00pm on a rota basis
Annual wage:£14,526.20 a year