Closing date: 30th June 2025
Employer:
Klas Accountants ltd
Eastham Hall
109 Eastham Village Road
Wirral
CH62 0AF
Vacancy Description:
We are seeking a motivated and organised Administrative Assistant to support our administrative team with daily operations. This is a fantastic opportunity to join a growing team and carve out a great career in our group of companies. We want someone who is driven and is seeking to build a long-term career with us, not just get a job.
What will the apprentice be doing?
General Administration:
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Provide support to the office staff by managing phone calls, emails, and correspondence
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Greet and assist visitors, directing them to appropriate contacts or resources
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Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
- Assist in filing, scanning, and archiving documents as required
- Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
- Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
- Using our inhouse CRM system
Scheduling and Coordination:
- Support the scheduling of meetings, appointments, and conferences
- Coordinate deliveries, mail, and courier services
Communication and Customer Service:
- Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
- Assist in handling customer enquiries, following up as necessary to ensure excellent service
- Support internal and external communications on behalf of the administrative team
- Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
- Using social media platforms to connect with customers and acquire new ones
- Use of other digital channels to promote services
- Create email newsletters to build a client community
- Drives sales through various channels
- Use AI to support our digital marketing strategy
Learning and Development:
- Participate in training sessions and workshops to enhance skills in office administration and customer service
- Complete assigned coursework and assessments as part of the apprenticeship programme
- Seek feedback and take initiative to improve performance and adapt to new responsibilities
Desired Skills and Personal Qualities:
- Communication skills
- Organisation skills
- Administrative skills
- Team Working
- Attention to detail
Training to be provided:
Level 3 Business Administrator apprenticeship standard, including:
- Knowledge, Skills & Behaviours
- End-Point Assessment
Weekly hours: 35 hours per week, Monday to Friday 9:30am to 4:30pm
Annual wage:£22,222.20 a year