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This apprenticeship is designed for applicants who are in paid employment within Retail, to achieve the theory and practical elements of the qualifications which recognise the skills they gain in the workplace.

Course details

An advanced apprenticeship in retail will allow you to develop your skills through a range of units including recruiting and developing your team, delegation and feedback, helping others to improve customer service and monitoring staffing levels. There are many units to choose from enabling you to pick those that best fit your retail environment. All training will be work based and so a flexible approach to training is required. By the end of your programme you will have a solid understanding of what is required to operate at a higher level in retail either in a specialised role or your first step into management. Qualifications gained:

  • Level 3 Diploma in Retail Skills (Management) = 43credits (Competence based element)
  • Level 3 Certificate in Retail Knowledge = 16 credits (Knowledge based element)
  • Functional Skill in Mathematics at Level 2 = 5 credits
  • Functional Skill in English at Level 2 = 5 credits
  • Employment Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
Entry guidelines

Apprentices must be in paid employment of at least 30 hours a week. Candidates who already have a qualification at Level 4 or higher are not eligible.

If English is not your first language, you may need an assessment before enrolling on this course. To discuss further, please contact the ESOL department on 0151 551 7144.

Additional Information

The length of the programme is 12 - 18 months. Please note this is dependent on experience, capability, commitment and qualifications previously obtained. For further information and current vacancies visit

Where can I progress to?

Progression to Higher Education, job promotion and increased duties and responsibilities.

Explore potential careers via Career Match — it provides current local data on wages and employment prospects.

When does this course run?

For advice and guidance, please contact Student Services on 0151 551 7777 or call into our Conway Park Campus Monday to Friday from 10am to 4pm (all year round) and Wednesdays and Thursdays 10am-6.30pm (term time only).

What can I earn?

  • Managers and directors in retail and wholesale

    £43,000 Find out more
  • Sales and retail assistants

    £29,000 Find out more
  • Shopkeepers and proprietors – wholesale and retail

    £33,000 Find out more

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