Or Contact Employer Services on 0151 551 7610
As a Hospitality Team Member you will develop an all-round knowledge of the skills required to work in a range of areas within the hospitality industry that will provide you with an opportunity for wider employment or further learning.
The content of the course includes:
- Customer Service Principles (e.g. meeting customer expectations).
- Business Knowledge (e.g. undertsanding Unique Selling Points (USP's)
- Communication Skills.
- Personal/Professional Conduct.
- Team Working (including leadership and supporting colleagues).
- Specialist skills (e.g. alcoholic beverages, barista, food & beverage, events etc.).
- Health & Safety legislation (relevant to the hospitality industry)
This Apprenticeship will involve college attendance and other off the job related activities.
WMC will provide apprentices with a suitable uniform to wear in our training restaurant.
You will generate an electronic portfolio of evidence against the requirements of the relevant apprenticeship standards. At the end of your programme you will be assessed through an End Point Assessment comprising of a knowledge test, practical observations, business project and a professional discussion. You will also be required to complete English and maths Functional Skills at level 1.
Throughout your apprenticeship you will be presented with further opportunities to develop your knowledge, skills and behaviours.
Starting 31st July 2021 - Ending - 31st August 2023
|Thursday||14:00 — 16:00||Conway Park|
|Thursday||16:30 — 22:00||Hamilton Campus|
Please contact Employer Services team on 0151 551 7610.
Did you know that many of our courses are free for students aged 19 and above?
Find out if you are eligible for free funding here, or contact our student service team on 0151 551 7777.
If you are required to pay a fee you may be entitled to an Adult Learner Loan or other financial support. For more information on support available visit Bursaries and Loans. We also allow payment by instalments for some courses.
The fee quoted is for the academic year 21/22.
For advice and guidance, please contact Student Services via our online enquiry form