Description

Workers in this unit group collect, receive, sort and deliver mail, documents, correspondence or messages, either between or within establishments.

Tasks

• Collects mail from post boxes, receives parcels, and collects correspondence, documents and other material from individuals, offices or other establishments
• Sorts mail, parcels and other incoming and outgoing material for delivery, and maintains records of material received and despatched
• Delivers mail, parcels, correspondence and other materials to specified or agreed routes and schedules
• Completes delivery forms, collects charges, and issues receipts for the collection and delivery of registered or recorded mail and other items.

Entry Requirements

There are no formal academic entry requirements. A medical examination may be required. Entrants complete short induction courses followed by a programme of off- and on-the-job training. NVQs/ SVQs in Mail Operations are available at Levels 1 and 2.