Description

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.

Tasks

• Directly supervises and coordinates the activities of sales and related workers
• Establishes and monitors work schedules to meet sales and productivity targets
• Liaises with managers and other departments to resolve operational problems
• Determines or recommends staffing and other needs to meet sales and productivity targets
• Reports as required to managerial staff on departmental activities.

Entry Requirements

No minimum academic qualifications are required although some employers may require GCSEs/S grades or A levels/H grades along with relevant work experience. NVQs/SVQs in Retail Operations are available at Levels 1 and 2, and apprenticeships may be available in some areas. Professional qualifications are relevant in some areas of selling and may be an advantage.