Human resources and industrial relations officers conduct research and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.
- Undertakes research into pay differentials, productivity and efficiency bonuses and other payments
- Develops and recommends personnel and industrial relations policies, assists with their implementation and drafts staff handbooks
- Assists with negotiations between management and employees or trades unions concerning pay and conditions of employment
- Interviews candidates for jobs
- Advises on training and recruitment, negotiating procedures, salary agreements and other personnel and industrial relations issues
- Deals with grievance and disciplinary procedures, and with staff welfare and counselling provision.
There are no formal academic requirements although most entrants possess a degree or equivalent qualification and/or relevant experience. Many employers expect staff to gain membership of the Chartered Institute of Personnel Development through study for professional qualifications. NVQs/SVQs in this area are available at Levels 3 and 4.