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Closing date: 25th January 2018

Employer:

Wirral Roofcare Ltd

30 Prenton Way,
North Cheshire Trading Estate,
Prenton,
Merseyside,
CH43 3DU

Vacancy details:

Administrator required to become part of a close knit team, you will be the first point of contact for directing calls/giving relevant information effectively.

  • Answer the telephone to customers and prospective customers professionally and courteously ensuring that relevant information is obtained and filtered to the appropriate colleague
  • Being a first point of contact for directing calls/giving relevant information effectively
  • Accurately input details on to the company database and be fully competent in the use of IT
  • Handle all 'service call' work to include ordering materials and arranging suitable appointments for work completion
  • Deal with customer enquiries over the telephone, face to face and in writing (usually email) in a professional manner
  • Successfully complete other general administration duties to include filing, handling correspondence and supporting office colleagues
  • Devising sales invoices
  • Organising and scheduling appointments
  • Develop and maintain appropriate filing systems
  • Update and maintain office policies and procedures

Training to be provided:

Level 2 Diploma in Business Administration

Maths Functional Skill Level 1

English Functional Skill Level 1

ICT Functional Skill Level 1

Employee Rights and Responsibilities

Personal Learning & Thinking Skills

Weekly hours: 30 hours (4 days per week)

Weekly wage: £105

NAS Reference: VAC001335250

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